If there is any problem I ask that you please contact me before any other action. We will try to work it out with you if at all possible. Please be fair, we cannot be responsible for everything but we can help every concern to be resolved friendly.This item is in the category "Collectibles\Decorative Collectibles\Candle Holders". The seller is "21studiostore" and is located in this country: BG. This item can be shipped worldwide.